Shipping policy
Thank you for shopping with us. This Shipping Policy explains how orders are processed, produced, and delivered.
Order Processing
Most products are made to order. This means your item is printed or produced after your order is placed.
Typical processing time is 2–7 business days before dispatch. During busy periods, holidays, or high-volume launches, processing may take slightly longer.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.
Shipping Times
Estimated shipping times vary depending on your location and the shipping method available at checkout.
Typical delivery estimates:
Europe: 5–12 business days
United Kingdom: 5–12 business days
United States: 5–15 business days
Canada: 7–18 business days
Rest of World: 10–25 business days
These are estimated delivery times and are not guaranteed. Delays may occur due to customs processing, local postal delays, public holidays, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, product type, and available shipping method.
International Orders
International orders may be subject to customs duties, import taxes, VAT, or other local fees. These charges are the responsibility of the customer and are not included in the product or shipping price unless stated otherwise at checkout.
Customs processing may also affect delivery time.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order.
If an order is returned due to an incorrect, incomplete, or undeliverable address, we may contact you to arrange reshipment. Additional shipping costs may apply.
Lost or Delayed Packages
If your order has not arrived within the expected delivery window, please contact us with your order number and shipping details.
We will review the tracking information and help investigate the issue. If a package is confirmed lost, we may offer a replacement or another appropriate solution depending on the circumstances.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with:
- Your order number
- A short description of the issue
- Clear photos of the item and packaging
After review, we may offer a replacement, refund, or another suitable resolution.